构建网络变更智能体，高质量守护网络运行安全

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中图分类号：TN915；TP3 文献标志码：B 文章编码：1672-7274（2025）09-0124-04

Construct an Intelligent Agent for Telecommunication Network Change Operations to Guarantee the Secure and Robust Operation of Networks with Superior Quality

YOU Jiaming，XUPengfei，WU Shaoyang，YANG Weimin，YANGLinbing （China Mobile CommunicationsGroup Fujian Co.，Ltd.，Fuzhou 35oooo，China）

Abstract： To address issues such as insufcient pre-event risk assessment，non-standard in-event operations，and lack of post-event racking incommunication network change operations，this paper takes thepractice ofChina Mobile Communications Group Fujan Co.，Ltd.as aresearchcase to design and construct a network change intellgent agent based on China Mobile's Jiutian Large Model.The intelligent agent integrates knowledge graph and RAG （RetrievalAugmented Generation）technology to build a full-process inteligent system for network changes covering 12 links and 7 scenarios，realizing core functions including automatic scheme generation，dynamic risk identification，and second-level abnormal disposal.Application data in 2O24 shows that the duration of network change operations is shortened by 68% ，thehuman-caused accident rateisreduced to O，theaccuracy of risk identification reaches 92% and the efficiency of scheme generation is improved by 80% .This system effectively promotes the transformation of network operation and maintenance from "experience-driven" to "data-driven"and provides a replicable intellgent solution for network security assurance in the communication industry.

Keywords： network change; intellgent agent; large model; knowledge graph; operation and maintenance automation

0 引言

随着5G技术的广泛应用和数字经济的蓬勃发展，通信网络规模持续扩大，网络变更操作频繁。（剩余4410字）