标准化助力全域养老服务质量提升模式研究

——以鄂州市全域养老服务质量提升为例

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Research on the Standardization Assisted Quality Improvement Model of Comprehensive Elderly Care Service –Taking the Quality Improvement of Elderly Care Service in Ezhou City as an Example

LIU Yu-ling1 XIONG Wei1 LI Jiao2 LIU Hao-yu1 （1. Hubei Standardization and Quality Institute; 2. Ezhou Civil Affairs Bureau）

Abstract： China is in a new journey of deepening reform and building a socialist modern country in an all-round way. The quality improvement of elderly care services across the region is an inevitable requirement of Chinese modernization. This article analyzes the development overview of elderly care services and the background of elderly care service policies. Based on the project on comprehensive elderly care service quality improvement in Ezhou city， it explores the path and mode of comprehensive elderly care service quality improvement， and provides countermeasures and suggestions for the implementation of quality improvement， providing ideas and practical basis for regional elderly care service quality improvement.

Keywords： elderly care services， comprehensive elderly care services， service quality improvement， service mode

1 全域养老服务质量提升背景

1.1 我国养老服务发展概况

《中华人民共和国2023年国民经济和社会发展统计公报》[1]显示，2023年末，我国60岁以上人口2.9亿多，占全部人口的 21.1% 。（剩余5000字）