标准+认证”模式在养老服务质量提升中的应用分析

Abstract：As an important toolto improve the quality of senior care services，the“standard + certification”model is of great significanceinstandardizingthebehaviorofseniorcareservicesandprotectingtherightsandinterestsoftheelderly.In ordertopromote the sustainableimprovementofthequalityofseniorcare services，thepaperisbasedontheanchoringrole of standardsandthebinding functionofcertification，andanalyzes the practical dilemmasintheapplicationofthe model， suchasthelackofpertinenceandfexibilityofstandards，thelackofcertificationnormsandcredibilityandtheabsence of asynergistic mechanism between standards and certification.Itputs forward strategies such as optimizing the supply ofseniorcare standardstoenhance theapplicabilityofthestandards，enhancing thecredibilityofthecertification，and constructingasynergistic mechanismforthestandardsandcertificationtopromoteproessconvergenceItaims toprovide anactionablesolutionforthesustainableimprovementofthequalityofseniorcareservices，andtopromotethestandardized and professional development of the senior care service industry.

Keywords：“standard + certification”model; qualityof senior care services;standards supply

0引言

2022年，《“十四五”国家老龄事业发展和养老服务体系规划》明确提出要完善养老服务标准体系，推进养老服务体系建设，提升养老服务质量在这一政策背景下，“标准 .+ 认证”模式作为规范养老服务行为、保障服务质量的重要手段，其应用效果直接影响养老服务体系的建设成效。（剩余4086字）