慢性病病人旅程地图研究进展

Research progress on chronic disease patient journey mapping YUAN Peiyao，ZHANG Yan*，ZHANG Xinjie，ZHAO Mengyuan，XING Lijun SchoolofNursingand Health，Zhengzhou University，Henan 45oooo China

*Corresponding Author ZHANG Yan，E-mail： zhangyanmy@126.com

AbstractThispapersummarizedtherelevantconceptsofpatientjoureyandpatientjoueymapping.Itexpoundedthekeyelementsof drawingpatientjoureymapping，andanalyzedthecurrentsituationofjoureymappingforchronicdiseasepatients.Fiall，thepaper suggested the integration of digital technology into patient journey management.

Keywordspatient journey; patient journey mapping; chronic diseases; digital technology; review

摘要总结病人旅程、病人旅程地图的相关概念，阐述绘制病人旅程地图的关键要素，分析目前慢性病病人的旅程地图现状，建议将数字技术融入病人旅程管理。（剩余12213字）