日本员工满意度组织行动规范标准对我国的启示与思考

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Implications and Reflections of Japanese Standard for Organizational Action Code ofEmployee Satisfaction for China

YAO Rongxin WUWei ZHANG Hailing LEI Yue WANGTianjiao XUBai （Jilin Provincial Institute of Standards）

Abstract：Intody'susnesmodel，ompaniesotonlyeedtopayatentiontosersatisfactionutasoeedtoard employeesatisfactionasanimportant indicatoroforganizational efectivenessandsustainabledevelopment.Inordertohelp enterprisesbeter strengthen employee satisfactionmanagement，the Japan StandardsAssociation（JSA）released the world's firstassociationstandardthatsystematicalystandardizes employeesatisfactionmanagementin2Ol9.Thispaperanalyzes the coreconcept，framework designandimplementationmechanismofthestandard.Considering thecurrentsituationofemployee satisfactionmanagementinChinaandthelackofstandardization，thepaperproposesthatChinashoulddrawontheexperience ofJapantobuildastandardizationsystemcenteredonemployeevaluerecognition，organizationalactioncodeandcontiuous improvement.

Keywords：employeesatisfaction;organizationalactioncode;standardization;Japan;humanresourcemanagement

0 引言

员工满意度（EmployeeSatisfaction，ES）指员工对所从事的工作及工作整体环境的满意度，包括工作内容、薪酬福利等待遇，工作环境、人际关系等要素。（剩余5507字）