病人旅程地图在护理领域中的应用现状

Abstract This article introduced the basic concepts， components， and drawing of patient journey mapping， reviewed the application of patient journey mapping in the nursing field， and summarized their advantages and limitations. The aim was to provide reference for the application of patient journey mapping in China and provide new ideas for promoting the development of high-quality nursing.

Keywords patient journey mapping; nursing; patient experience; review

摘要 介绍了病人旅程地图的基本概念、组成及绘制，综述了病人旅程地图在护理领域的应用情况，并对其优点和局限性进行总结，旨在为我国应用病人旅程地图提供参考，为促进高质量护理发展提供新思路。（剩余10971字）