基于服务设计的高校快递盒回收系统优化设计

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中图分类号:F713.2 文献标识码:A 文章编号:1671-9247(2024)06-0037-06
Abstract:Throughquestionairesurveyuser interviews,literatureresearchandothermethods,fieldresearchinfourcolleges and universities inMa'anshan City inthewaystudents recycleexpressboxesanddiferent needs,wefoundthattheuser'sparticipationintheentiresevicesystemislow,emotionalfedback ismissing,aswellasampusaestheticsislakingandotherproblems. Based onsuchissues,te conceptof theMoe TREE intelligent expressboxrecycling cabinetis proposed toenhance the satisfactionofuser experiene.Thedesignmeets theneeds ofusers'recyclingtracking,expressboxcashandotherneeds,xpandshecollege express box recycling service mode,realizes theuser through independent recycling expressbox andthenget emotional fedback,and provides reference ideas for the subsequent design ofcollege service system.
Keywords: university;service design;courier box recycling;designoptimization
随着我国电商网络经济的繁荣发展,2022年快递业务量完成1105.8亿件,已连续8年稳居世界第一。(剩余6219字)