全面流程管理对急诊护理管理效果及不良事件的影响分析

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【摘要】目的：分析全面流程管理对急诊护理管理效果及不良事件的影响。方法：2019年12月—2021年11月从本院急诊科收治的患者中选取150例，利用随机数表法分两组，各75例，对照组：常规急诊护理管理，试验组：全面流程管理，比较两组管理情况。结果：试验组不良事件发生率为4.00%，低于对照组13.33%（P

【关键词】急诊；护理管理；全面流程管理；不良事件

Analysis of the effect of comprehensive process management on emergency nursing management effect and adverse events

YUAN Yuling， LIU Hongyan， GU Tao

Chongming Branch of Shanghai Tenth People’s Hospital， Shanghai 202157， China

【Abstract】Objective： To analyze the effect of comprehensive process management on emergency nursing management effect and adverse events. Methods： From December 2019 to November 2021， 150 patients were selected from the patients admitted to the emergency department of our hospital， and they were divided into two groups by random number table method， with 75 cases in each group. The control group received routine emergency nursing management， while the experimental group received comprehensive process management. The management of the two groups was compared. Results： The incidence of adverse events in the experimental group was 4.00%， which was lower than that in the control group by 13.33%（P

【Key Words】Emergency department； Nursing management； Comprehensive process management； Adverse events

急诊科在危急重症患者救治中发挥着重要的作用，科室工作质量直接影响患者救治效果，同时接待的患者数量多、病情复杂，对具体工作提出了较高要求，而护理管理工作直接影响急诊科室工作开展情况，临床应结合患者实际需求，积极调整护理管理工作模式，提高管理效果，保护患者安全[1-2]。（剩余3509字）