浅析美国波多里奇国家质量奖评价准则变化

【摘要】本文从分析美国波多里奇国家质量奖评价准则变化出发，简要介绍了中美国家质量奖情况，剖析了2023—2024版波多里奇卓越框架主要变化内容，从框架结构、条款分值设置两方面对中美两国质量奖评价准则进行了对比分析，以期为中国质量奖评价准则修订提供参考。

【关键词】美国波多里奇质量奖；中国质量奖；评价准则

【DOI编码】10.3969/j.issn.1674-4977.2023.02.002

Analysis on the Change of Evaluation Criteria of Baldrige National Quality Award

XU Jie

（Guangxi Institute of Standards and Technology，Nanning 530007，China）

Abstract：Starting from the analysis of the changes in the evaluation criteria of the Baldrige National Quality Award in the United States，this paper briefly introduces the situation of the National Quality Award in China and the United States，analyzes the main changes of the Baldrige Excellence Framework in 2023-2024，and compares the evaluation criteria of the Baldrige National Quality Award in China and the United States from the framework structure and the setting of the clause score，with a view to providing a reference for the revision of the evaluation criteria of the China QualityAward.

Key words：Baldridge National QualityAward；China QualityAward；evaluation criteria

1中美两国国家质量奖简介

1.1美国波多里奇国家质量奖

1987年，美国制定《质量振兴法案》，创建了波多里奇国家质量奖，目的在于提升质量管理意识，表彰在质量和绩效方面取得显著成绩的组织，以增强国民对作为竞争优势的质量和卓越绩效重要性的意识。（剩余4639字）