高等教育领域人机交互机制研究

——以大学生使用ChatGPT为例

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Research on Human-ComputerInteraction Mechanismin Higher Education -ACase StudyofChatGPTUsed byUndergraduates

HELiang，HUANGXin-yi

Abstract：Associalrobotscontinue todevelopandChatGPTbecomes more widelyused insocietyacademic interest， particularlyinthefieldfducation，hasbeensteadilyicreasingHowever，urrentresearchmainlyfocusesontchical aspectsand social impacts，with alack of in-depth explorationofthe characteristicsof human-machine interaction and user psychology.This paper，based on the CASA（Computers as Social Actors）theory and its extended framework，uses semi-structured in-depth interviews to examine the interaction characteristics betweenstudents and ChatGPT，and compares them with teacher-student interactions.Research shows that the interaction mode betweenstudentsandchatbotismoreequal，butitislikelytoshapenegative psychology.Compared withteacher-student interaction，human-computer interaction is moreobjective display and single textcommunication.The studyaims toprovideempirical supportfor thedevelopmentofhuman-machine interaction theory，whilealsoofering insights and guidance for intelligent education in the digital age.

Keywords：undergraduate students; Human-Computer Interaction; ChatGPT; CASA;Teacher-Student Interaction

2022年11月，美国人工智能公司OpenAI推出了基于大型语言模型GPT（生成式预训练转换器）的智能聊天机器人ChatGPT。（剩余15052字）