基于SPO 模型的“互联网十护理服务”模式探索与实践

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“互联网 + 护理服务”;SPO模型；上门护理服务；护理质量中图分类号：R47 文献标识码：B

Exploration and Practice of the " Internet + Nursing Service" Model Based on the SPO Model/LI Minjie，WU Hongjuan，LIU Hongmei， et al.//Chinese Health Quality Management，2025，32（4） ：32-36

Abstract Shaanxi Provincial People's Hospital actively responds to the policy requirements outlined in the "National Nursing Development Plan （2021-2O25）" and the "Action Plan for Further Improving Nursing Services 2025）" by implementing the "Internet + Nursing Service" practice based on the SPO model. In the structural dimension，athree-level management framework is established，service items are clearlydefined，nursequalificationsare strictly reviewed，andastableserviceframework is established.Intheprocessdimension，a multi-departmentcolabo rative support systemis established，aninformation platform forintra一andextra-hospitalcollborationis built，service recipients are rigorously screened and assessed，and home nursing services are provided ina standardized manner.In the outcome dimension，a diversified evaluation mechanismis established topromote continuous optimizationof the model，providing reference experience for medical institutions to carry out "Internet + Nursing Service".

"Internet + Nursing Service"； SPO Model; Home Nursing Service；Nursing Quality First-author'saddress Shaanxi Provincial People's Hospital，Xian，Shaanxi，71oo68，China

根据中国老龄科学研究中心发布的《中国老龄产业发展报告（2021 ，截至2022年底，我国 ⩾ 6 0 岁老年人达2.8亿人，其中失能及半失能老年人有4400万人，占比高达 。（剩余6259字）