老年人社区规范化护理服务满意度调查及影响因素研究

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【摘要】目的：调查老年人对于社区规范化护理服务开展效果的满意度，分析相关影响因素。方法：调查1308名社区老年人对于社区规范化护理服务的满意程度，从多个方面分析老年人对护理服务不满意的原因和影响因素。结果：社区老年人总体满意度为83.87%。满意度优良的老年人中，受教育程度高、对社区护理的了解程度良好、对常见疾病的认知程度良好以及接受过健康教育的老年人比例高于满意度差的老年人（P

【关键词】老年居民；社区规范化护理服务；满意度；影响因素

Survey on the satisfaction of standardized community nursing service for the elderly and its influencing factors

DAI Qiong

The Second People’s Hospital of Hefei， Hefei， Anhui 230011， China

【Abstract】Objective： To investigate the satisfaction of the elderly with the implementation of community standardized nursing services， and analyze the related influencing factors. Methods： To investigate 1308 community elderly people’s satisfaction with community standardized nursing services， and analyze the reasons and influencing factors of elderly people’s dissatisfaction with nursing services from many aspects. Results： The overall satisfaction of community elderly was 83.87%. Among the elderly with good satisfaction， the proportion of the elderly with high education level， good understanding of community nursing， good cognition of common diseases and health education was higher than that of the elderly with poor satisfaction（P

【Key Words】 Elderly residents； Community standardized nursing service； Satisfaction； Factors affecting the

社区老年居民是高血压、冠心病、糖尿病等慢性疾病的高危人群，需要加强医疗保健[1]。（剩余4223字）