持续质量改进在心内科护理安全中的应用价值分析

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【摘要】目的：总结心内科护理安全管理中实施持续质量改进的价值。方法：研究样本均为院内2021年8月—2022年2月期间收录的90例心内科患者，采取抽签分组，实验组以持续质量改进分析，对照组开展常规护理，指标评估为患者护理纠纷事件、护理人员差错情况、患者护理满意度、护理人员综合水平等。结果：对照组、实验组在沟通能力、应急能力、知识储备评估分数上对比后者优于前者，对照组护理差错人数、护理纠纷人数较多，实验组护理满意度高于对照组（P

【关键词】持续质量改进；心内科；护理安全；临床价值

Application value of continuous quality improvement in nursing safety in cardiology department

GAN Qingxia

The Second Affiliated Hospital of Wannan Medical College， Wuhu， Anhui 241000， China

【Abstract】Objective： To summarize the value of continuous quality improvement in nursing safety management in cardiology department. Methods： The research samples were all 90 patients in cardiology department collected in the hospital from August 2021 to February 2022. They were divided into groups by drawing lots. The experimental group was analyzed by continuous quality improvement， and the control group carried out routine nursing. The indicators were evaluated as patient nursing disputes， nursing staff errors， patient nursing satisfaction， comprehensive level of nursing staff， etc. Results： The latter was better than the former in the evaluation scores of communication ability， emergency ability and knowledge reserve between the control group and the experimental group，there were more nursing errors and nursing disputes in the control group， and the nursing satisfaction of the experimental group was higher than that of the control group（P

【Key？Words】Continuous quality improvement； Internal medicine-cardiovascular department； Nursing safety； Clinical value

心内科患者多以中老年群体、危重症患者、急救患者居多，日常护理任务较重，一旦护理不当会诱发心血管意外事件，严重降低患者的生存质量，增加护理纠纷事件的发生风险[1]。（剩余4478字）