人性化管理在门诊护理管理中的应用价值及其满意度分析

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【摘要】目的：分析人性化管理用于门诊护理管理的作用。方法：选入2021年12月—2022年2月间入门诊治疗的80例患者，随机法分组，A组40例实行人性化管理，B组40例实行常规化管理，对比两组的管理作用。结果：A组患者的护理质量评分更高，A组患者的护理满意度更高，对比于B组后差异显著（P0.05）；管理以后，A组患者的心理评分更低，A组患者的管理舒适度评分更高，对比于B组有差异（P

【关键词】人性化管理；门诊护理管理；护理质量；护理满意度

Application value and satisfaction analysis of humanized management in outpatient nursing management

MIAO Hongmei

Zidong Branch， Jiangsu Province Hospital of Chinese Medicine， Nanjing， Jiangsu 210000， China

【Abstract】Objective： To analyze the role of humanized management in outpatient nursing management. Methods： 80 patients who were admitted to outpatient treatment between December 2021 and February 2022 were selected and randomly divided into groups. 40 patients in group A were administered humanized management， and 40 patients in group B were administered routine management. The management effects of the two groups were compared. . Results： The nursing quality scores of patients in group A were higher， and the nursing satisfaction of patients in group A was higher than that in group B， and the difference was significant（P0.05）； after management， the psychological scores of patients in group A were lower， and the scores of management comfort of patients in group A were higher， compared with those in group B. There are differences（P

【Key Words】Humanized management； Outpatient nursing management； Nursing quality； Nursing satisfaction

门诊所收治的病型多样，患者的生命体征相对稳定，无生命危险，因此紧急情况相对较少[1]。（剩余4091字）