公共图书馆信用服务生命周期:理论框架、问题表征与解决之道  

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The Life Cycle of Credit Services in Public Libraries: Theoretical Framework, Problem Representation and Solutions

Fan Wenyu,Wang Luhan, Ding Hailing

AbstractThe integrityof the credit service lifecycleof public libraries isof great significance for promoting the high-qualitydevelopmentof public libraryservices.Basedonthe lifecycle theory,acredit service lifecycletheoretical framework isconstructedfromdimensionssuchascreditcollection,creditrating,creditapplication,andcreditrepair to analyze the problemrepresentationof thecredit service lifecycleof public libraries and propose solutions.Research hasfound that thereareproblems inthecreditservicelifecycle,suchascreditcolectionfragmentation,externalization of credit ratings,limited credit applications,and lack ofcredit repair.Basedonthis,public libraries should establish and improve creditcolection,credit rating,credit application,and credit repair mechanisms by integrating internal and external credit information,buildingtheir own evaluation and grading systems,improving reward and punishment systems,and clarifying the applicationand repair proces,inorder to promote the high-qualitydevelopmentof public library credit services.

KeywordsPublic library.Credit services.Life cycle.Public culture service.

0 引言

党的二十届三中全会审议通过的《中共中央关于进一步全面深化改革推进中国式现代化的决定》指出,要“健全社会信用体系和监管制度”“优化文化服务和文化产品供给机制”I]。(剩余10374字)

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