门诊护理中优质护理服务的运用探究

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【摘 要】目的：门诊护理中优质护理服务的运用探究 。方法：本次研究随机选取本院2019年1月至2020年1月门诊患者240例，按照电脑随机法将其分为了对照组和实验组两组。对照组患者接受常规化护理，实验组患者接受优质化护理，对比临床护理效果。结果：对比综合护理满意率：实验组综合满意118例（98.33%），对照组综合满意109例（90.83%）（P

【关键词】门诊护理；优质护理；运用

Research on the application of high-quality nursing service in outpatient nursing

YAN Ling

Traditional Chinese Medicine Hospital of Zichuan District，Zibo， Shandong 255100， China

【Abstract】Objective： To explore the application of high-quality nursing service in outpatient nursing. Methods： 240 outpatients in our hospital from January 2019 to January 2020 were randomly selected and divided into control group and experimental group according to computer random method. The patients in the control group received routine nursing and the patients in the experimental group received highquality nursing. The clinical nursing effects were compared. Results： compared the comprehensive nursing satisfaction rate： 118 cases （98.33%） in the experimental group and 109 cases （90.83%） in the control group（P

【Key Words】Outpatient nursing； Quality care； Application

门诊是医院的一个重要组成部门， 医院门诊每日接待的病人多，且患者具有流动性大，接触时间短的特点，因此门诊护理工作人员的工作繁杂、重复，对其专业能力和职业素养、应急能力都有挑战。（剩余3294字）