“6S”管理联合服务流程优化在门诊分诊中的应用研究

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Application of "6S" management combined with service process optimization in outpatient triage

BAI Lili，YAN Hong，ZHAO NingFirst Hospital of Shanxi Medical University，Shanxi 030001 ChinaCorresponding Author BAI Lili，E-mail：sx88288@163.com

Keywords "6S"management;service process;outpatient triage;patient satisfaction;nursing management

摘要 目的：探讨“6S”管理联合服务流程优化在门诊分诊中的应用价值。（剩余5474字）