基于熵值法与平衡计分卡的快递企业绩效评价研究Performance Evaluation of Express Enterprise Based on Entropy Method and Balanced Scorecard

打开文本图片集

摘  要：近几年，快递业务发展迅速，快递公司绩效评价逐渐开始成为理论界和实务界关注的问题。文章将基于平衡计分卡，构建快递龙头企业的绩效评价体系，并采用熵值法分析影响对快递企业绩效评价的主要因素，最后根据分析结果提出提升快递企业绩效的建议。

关键词：绩效评价;熵值法;平衡计分卡;快递龙头企业

中图分类号：F618    文献标识码：A

Abstract： In recent years， the rapid development of express business， express company performance evaluation has gradually become a theoretical and practical concern. In this paper， we will construct the performance evaluation system of the leading express enterprises based on the balanced scorecard， and analyze the main factors that influence the performance evaluation of the express enterprises by using the entropy method， finally， according to the analysis results; the paper puts forward some suggestions to improve the performance of express enterprises.

Key words： performance evaluation; entropy method; balanced scorecard; leading express delivery company

0  引  言

快递物流业是生产和消费之间的纽带，对人们生活有着重要意义。（剩余5612字）