护患沟通技巧在传染科护理中的应用

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【摘要】目的：分析护患沟通技巧在传染科护理中的应用效果。方法：选取2022年10月—2023年10月期间在本院传染科接受治疗的108例传染病患者，以随机法划分为两组，每组54例，对照组采用常规护理，观察组采用护患沟通技巧护理，比较两组干预后的护理质量、护理结果、治疗依从性与护理满意度。结果：观察组干预后的服务态度、健康宣教、护理技巧与问题解决评分较对照组更高，差异显著（P

【关键词】护患沟通技巧；传染科；护理；应用效果

Application of nurse-patient communication skills in the nursing of infectious disease department

MAO Caixia， WANG Qinqin， TAO Lu

The Second People’s Hospital of Gansu， Lanzhou， Gansu 730000， China

【Abstract】Objective：To analyze the application effect of nurse-patient communication skills in the nursing of infectious disease department.Methods：108 infectious disease patients who received treatment in the infectious disease department of our hospital from October 2022 to October 2023 were selected and randomly divided into two groups，with 54 cases in each group.The control group received routine nursing，while the observation group receivednurse-patient communication skills.The nursing quality，nursing results，treatment compliance and nursing satisfaction of the two groups were compared after intervention.Results：After intervention，the scores of service attitude，health education，nursing skills and problem-solving in the observation group were higher than those in the control group，with significant differences （P

【Key Words】Nurse-patient communication skills； Infectious disease department； Nursing； Application effect

傳染科是临床治疗传染病患者的重要场所，但因病情的特殊性，患者可能受到各方面的压力而出现不配合治疗的情况，需要加强护理过程中的沟通，配合良好的护患沟通技巧，来促进护理质量的提升。（剩余3981字）