程序化护理模式对体检中心护理质量和满意度的影响

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【摘要】目的：探讨在我院体检中心开展程序化护理模式对护理质量和满意度的影响。方法：以我院体检中心接待的200例健康体检者为研究对象，随机分为对照组与观察组，各100例，分别给予常规体检护理服务与程序化护理模式，对比两组护理质量与满意度。结果：对照组与观察组护理服务失误率分别为9.00%与1.00%，差异具有统计学意义（P

【关键词】程序化护理模式；体检中心；护理质量；满意度

Effect of programmed nursing model on nursing quality and satisfaction in physical examination center

MENG Hongmei

Dezhou Hospital， Qilu Hospital， Shandong University， Dezhou， Shandong 253014， China

【Abstract】Objective：To explore the effect of programmed nursing model on nursing quality and satisfaction in physical examination center of our hospital.Methods：200 cases of healthy physical examinees received in physical examination center of our hospital were selected as the research objects，they were randomly divided into the control group and the observation group，with 100 cases in each group，they were given routine physical examination nursing service and programmed nursing mode，respectively，to compare the nursing quality and satisfaction of the two groups.Results：The error rates of nursing service in the control group and the observation group were 9.00% and 1.00%，respectively，and the difference was statistically significant （P

【Key？Words】Programmed nursing model； Medical examination center； Quality of nursing； Satisfaction degree

在社会和经济持续发展的影响下，人们的物质生活得到了极大程度上的满足，精神生活也日益丰富多彩。（剩余4286字）