门诊采血室中优质护理服务的作用分析

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【摘要】目的：探讨门诊采血室中优质护理服务的作用。方法：选择我院2020年2月—2022年9月门诊采血室护理中开展优质护理服务的患者64例作为观察组，而同期采取常规护理的采血的患者64例作为对照组。比较两组护理效果。结果：观察组采血成功率与血液标本合格率及患者对采血服务满意度更高，与对照组比较差异显著（P

【关键词】门诊采血室；优质护理服务；采血成功率；血液标本合格率；患者满意度

Analysis on the role of high-quality nursing service in outpatient blood collection room

LIU Jingjing， WANG Huan

Weihai Municipal Hospital Affiliated to Shandong University， Weihai， Shandong 264200， China

【Abstract】Objective：To explore the role of high-quality nursing service in outpatient blood collection room.Methods：From February 2020 to September 2022，64 patients in the outpatient blood collection room of our hospital who carried out high-quality nursing services were selected as the observation group，while 64 patients who took routine nursing blood collection at the same time were selected as the control group.The nursing effects of the two groups were compared.Results：The success rate of blood collection，the qualified rate of blood samples and the patients’ satisfaction with blood collection service in the observation group were higher than those in the control group（P

【Key Words】Outpatient blood collection room； High quality nursing service； The success rate of blood collection； Qualified rate of blood samples； Patient satisfaction

门诊采血室是医院相对前线的部门之一，每天接触的患者较多，而且采血对患者而言，或多或少会造成心理压力，这就对护理专业性、技巧性提出较高要求。（剩余4115字）