基于BWM与模糊FMEA-TOPSIS的网络货运平台风险评估研究

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中图分类号：U491 文献标志码：A

Studyon Risk Assessment of Online Freight Platform Based on BWM and Fuzzy FMEA-TOPSIS Model

Gan Weihua'，Zhang Qiaoyuan'，Geng Ting² （1.SchoolofTransportation Engineering，EastChinaJiaotong University，Nanchang33ool3，China; 2.PBC School ofFinance， Tsinghua University，Beijing 1oo83，China）

Abstract： Online freight platform is one kindof typical new platform economy mode in logistics industry while risks are emerging due to the separationofcargoes property，fund，place，and time in thecourse of the operation process.Therefore，scientifically assessing the risks associated with online freight transportation platforms is crucial for promoting reasonable regulation on these platforms. Starting from the operational processof online freight platforms，this study constructedarisk evaluation index system including 8aspects and 30 indicators，i.e. registration，verification，truck-cargo matching，order execution，order completionand etc.The best-worst method （BWM） was adopted to determine the weights of risk sources and experts’weights through evaluating decision makers’understanding of online freight platforms.Then，comprehensive weights were obtained through combined consideration of the two results.Risk assessment was then conducted based on the fuzzy FMEA-TOPSIS model，calculatingthe distances fromrisk factors to both positiveand negative ideal solutions.The risk levels were ranked according to their relative closeness，and comparison was made with traditional FMEA to verify the effectiveness of fuzzy FMEA-TOPSIS model.

Key words： risk assessment; online freight platform; best-worst method; failure mode and effects analysis Citationformat： GAN WH， ZHANG QY，GENG T.Study onrisk assessment of online freight platform based on bwmand fuzzy fmea-topsis model[J].Journal ofEast China Jiaotong University，2025，42（4）：110-119.

网络货运平台是新兴数字化平台的重要代表之一，近年来发展迅猛，行业规模持续扩大与活跃度不断提升。（剩余13024字）